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Site Management

Site Management allows you to define and organize your organization's physical locations, making it easier to track where assets are deployed and who to contact at each location.

Accessing Site Management

  1. Navigate to Settings in the main menu
  2. Select Sites from the settings options
  3. The Site List view displays all configured sites

Creating a New Site

Step 1: Open the Add Site Dialog

Click the Add Site button in the top right corner of the Site List.

Step 2: Enter Basic Information

FieldRequiredDescription
NameYesFull name of the site (e.g., "New York Headquarters")
CodeNoShort identifier for quick reference (e.g., "NYC-HQ")
DescriptionNoAdditional details about the site
TypeYesClassification of the site
StatusYesCurrent operational status

Step 3: Enter Address Information

FieldDescription
StreetStreet address
CityCity name
State/ProvinceState or province
Postal CodeZIP or postal code
CountryCountry name

Step 4: Configure Location Details

FieldDescription
LatitudeGPS latitude coordinate
LongitudeGPS longitude coordinate
TimezoneLocal timezone (e.g., "America/New_York")

Step 5: Add Primary Contact

FieldDescription
Contact NameName of the primary contact person
Contact EmailEmail address for communications
Contact PhonePhone number for urgent matters

Step 6: Associate IP Ranges

Select one or more Discovery Schedules to associate with this site. This links network ranges to physical locations for automatic asset-to-site mapping.

Step 7: Save

Click Create Site to save the new site.

Site Types

Choose the appropriate type for each site:

TypeUse Case
OfficeStandard office locations with end-user workstations
DatacenterPrimary computing facilities with servers and infrastructure
WarehouseStorage facilities, may contain inventory systems
BranchSmaller office locations, typically remote from headquarters
RemoteSatellite locations or home offices
OtherLocations that don't fit other categories

Site Status

Track the operational status of each site:

StatusDescription
ActiveSite is fully operational
InactiveSite is not currently in use
MaintenanceSite is undergoing maintenance or renovation

Editing a Site

  1. Click on a site row in the Site List
  2. Modify the desired fields
  3. Click Save Changes

Deleting a Site

warning

A site cannot be deleted if Configuration Items (CIs) are assigned to it. First reassign or remove all CIs from the site.

  1. Select the site to delete
  2. Click the Delete button
  3. Confirm the deletion

IP Range Association

Linking Discovery Schedules (IP ranges) to sites provides:

  • Automatic Location Assignment: Assets discovered in a network range are automatically associated with the corresponding site
  • Geographic Reporting: Generate reports based on physical location
  • Network-to-Physical Mapping: Understand the relationship between network topology and physical infrastructure

How to Associate IP Ranges

  1. Edit the site
  2. In the IP Ranges section, click Add IP Range
  3. Select from available Discovery Schedules
  4. Save the site

Filtering and Searching Sites

The Site List supports:

  • Search: Find sites by name, code, or city
  • Filter by Status: Show only active, inactive, or maintenance sites
  • Filter by Type: Show only specific site types

Best Practices

Naming Conventions

Use consistent naming that includes:

  • Location identifier (city, region)
  • Site type
  • Optional sequence number

Examples:

  • NYC-DC-01 (New York Datacenter 1)
  • LON-OFFICE (London Office)
  • APAC-BRANCH-SG (APAC Branch Singapore)

Contact Information

  • Always assign a primary contact
  • Keep contact information up to date
  • Use role-based emails when possible (e.g., datacenter-ops@company.com)

IP Range Mapping

  • Map all production network ranges to sites
  • Review IP range associations after network changes
  • Use meaningful names for Discovery Schedules to make site association clearer

Integration with CMDB

Sites integrate with the CMDB in several ways:

  • CI Assignment: CIs can be assigned to a specific site
  • Discovery Integration: Discovered assets are automatically associated with sites based on IP ranges
  • Reporting: Generate reports filtered by site
  • Impact Analysis: Understand the scope of incidents by site