Device Aging & Reports

Device Aging helps you understand how old your IT assets are, plan timely hardware refreshes, and identify aging inventory that may pose reliability or security risks.

Overview

As hardware ages, it becomes more prone to failure, may fall out of vendor support, and can become a security liability. NopeSight tracks device age using multiple data sources:

1. Purchase Date (most accurate) - When the asset was purchased
2. First Assigned Date - When the asset was first assigned to a user
3. Creation Date (fallback) - When the CI record was created

The system uses the best available date to calculate age, preferring purchase date when available.

How Device Age is Calculated

Device age is determined using this priority order:

Priority	Date Field	Source
1	Purchase Date	Manually entered or from warranty lookup
2	First Assigned Date	Automatically set when first assigned to a user
3	CI Created Date	System-generated when the CI record is created

For the most accurate aging data:

• Enter Purchase Date when creating or editing CIs
• Ensure Assigned To is set when deploying assets (auto-populates First Assigned Date)
• Use warranty integration (Dell/Lenovo) which automatically retrieves ship dates

Device Age Distribution Report

The Device Age Distribution report provides a bar chart showing your fleet's age profile across five buckets:

Age Bucket	Description	Action Guidance
0-1 Year	New assets, recently deployed	No action needed
1-2 Years	Assets within standard refresh cycle	Monitor performance
2-3 Years	Approaching typical refresh threshold	Plan for replacement
3-5 Years	Aging assets, may need refresh	Prioritize for replacement
5+ Years	End-of-life assets	Immediate replacement recommended

Accessing the Report

1. Navigate to Reports
2. Find the Device Age Distribution report under the Asset category
3. The bar chart displays the count of active servers and workstations in each age bucket

What the Report Includes

• Servers and Workstations only (excludes software, monitors, peripherals)
• Active assets only (excludes inactive, retired, and disposed)
• Age calculated from the best available date

Stockroom Aging Reports

Device Age by Stockroom

This report shows the average age of devices stored in each stockroom, helping you identify:

• Aging inventory that may need to be deployed or disposed
• Fresh stock available for immediate deployment
• Stockrooms with old equipment that need attention

Accessing Stockroom Reports

1. Navigate to Reports
2. Look under the Stockroom category for:
   • Device Age by Stockroom - Average age per stockroom
   • Devices In Stock - Full list of stockroom inventory
   • Devices by Stockroom - Count distribution
   • CI Types by Stockroom - Type breakdown per stockroom
   • Device Status by Stockroom - Status distribution per stockroom

Planning Hardware Refreshes

Use aging data to drive your refresh planning process:

Step 1: Review the Age Distribution

Open the Device Age Distribution report to understand your current fleet age profile.

Step 2: Identify At-Risk Assets

Focus on the 3-5 Years and 5+ Years buckets:

• Which assets are these?
• Are they covered by warranty?
• What is their criticality?

Step 3: Cross-Reference with Warranty Data

Assets in the aging buckets with expired warranties are the highest priority for replacement. Use the warranty reports to identify assets that are both old and out of coverage.

Step 4: Plan Procurement

• Calculate replacement count from the aging buckets
• Factor in lead times for ordering and deployment
• Budget using cost center allocations

Step 5: Execute Refresh

1. Order replacement hardware (new assets: In Stock or In Transit)
2. Configure new assets (status: Pending)
3. Deploy and assign to users (status: Active)
4. Retire old assets (status: Retired, then Disposed)

Improving Age Data Quality

Enter Purchase Dates

The most impactful improvement is ensuring purchase dates are recorded:

1. Edit the CI in the CMDB
2. In the Hardware section, enter the Purchase Date
3. Save the changes

Use Warranty Integration

Dell and Lenovo warranty lookups automatically retrieve ship dates, which serve as excellent proxies for purchase dates when the exact purchase date is unknown.

Assign Assets Promptly

When deploying new assets, set the Assigned To field immediately. This automatically records the First Assigned Date, providing an accurate deployment timestamp.

Best Practices

Refresh Cycles

Asset Type	Recommended Refresh	Rationale
Workstations	3-4 years	Performance degradation, warranty expiry
Servers	4-5 years	Reliability concerns, power efficiency
Network Devices	5-7 years	Firmware support lifecycle
Monitors	5-7 years	Longer useful life, less prone to failure

Data Hygiene

1. Record purchase dates at procurement time
2. Update status promptly when assets change lifecycle phase
3. Review aging reports monthly for proactive planning
4. Clear stale stockroom inventory that has been stored too long

Financial Planning

1. Use age distribution to forecast annual replacement budgets
2. Track cost per age bucket to justify refresh timing
3. Compare warranty costs for extended coverage vs. replacement
4. Present aging reports to leadership for budget approval

Related Topics

• Lifecycle Management - Asset status tracking
• Warranty Management - Warranty expiration tracking
• Cost Centers & Stockrooms - Budget and storage