Welcome to Tripl-i Documentation
Welcome to the official documentation for Tripl-i - your comprehensive AI-powered IT Service Management platform.
What is Tripl-i?
Tripl-i is an enterprise-grade IT Service Management (ITSM) platform that combines traditional ITIL practices with cutting-edge AI capabilities:
- Configuration Management Database (CMDB) - Track and manage all IT infrastructure with AI-enhanced insights
- Event Management & AIOps - Intelligent event correlation, anomaly detection, and automated remediation
- Automated Discovery - Agentless and agent-based discovery of IT resources
- Compliance Management - SOX, HIPAA, and custom compliance frameworks
- AI-Powered Analytics - Predictive maintenance, impact analysis, and optimization recommendations
- Workflow Automation - Streamline IT operations with intelligent automation
Getting Started
Ready to start using Tripl-i? Follow these steps:
- Sign up at my.tripl-i.com or request a demo
- Complete your organization setup
- Download and configure discovery agents
- Run your first infrastructure scan
- Explore AI-powered insights and dashboards
For detailed setup instructions, see our Getting Started Guide.
Documentation Overview
For New Users
- Getting Started - Detailed setup and configuration
- CMDB Overview - Understanding Configuration Management
- Event Management - AIOps and event correlation
For Administrators
- Discovery Setup - Configure automated discovery
- Authentication & SSO - Manage login and single sign-on
- Platform Security - Security architecture and controls
For Security Teams
- Security Management - Threat intelligence and software policies
- Vulnerability Management - CVE tracking and remediation
- Compliance - Regulatory compliance tracking
Key Features
- AI-Powered Features - Leverage AI for IT operations
- Service Mapping - Visualize application dependencies
- Discovery - Automated infrastructure discovery
- Reporting & Analytics - Generate insights and reports
Need Help?
- Support Portal - Submit support tickets
- Email: support@tripl-i.com
- Enterprise Support - Available for production deployments